Day 238, 20/20 vision

We might not all have 20/20 vision.  Although for most there are handy face-tools to help with that.

Not even everyone has 20/20 hindsight.  And there's really no excuse for that other than lack of attention, and missing out on reviewing and assessing what has gone before.

In a world of IT projects there often appears to be a lack of learning from any form of hindsight.  Major IT providers repeat their own mistakes time and again.  Don't they review the 'lessons learned' documents, maybe people aren't honest in the 'lessons learned' documents, maybe they don't actually document where problems occurred.  Why wouldn't they document that information, it's the most valuable of all the information, that where failure happens.

Perhaps the difficulty in IT projects lies with the expectations of those wanting a solution.  The complexities of integration with other systems is usually underestimated if it is ever considered at all.  It isn't just a case of "this product matches our requirements", there should also be "how well does this product integrate with our environment", and what happens if it doesn't.  Somewhere in there is a consideration of cost, which includes managing, maintaining, and updating - are the resources available in-house and if not how much does it cost to have a third party do the full administration job.

If only we'd considered that on our latest project here at home.  We got all the flashing lights, the trombone sound plays at exactly the right point, the lid goes both up and down, however when drained the outflow isn't connected to the waste water outlet.  That's the last time we have Crapita fit a toilet.

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